Privacy Policy
OVERVIEW
This website and the mobile app Sazposh™ is operated by AVICENNI SERVICES PRIVATE LIMITED. Throughout the site, the terms “we”, “us” and “our” refer to AVICENNI SERVICES PRIVATE LIMITED. Our Company offers this website and app, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.We value the trust you place in us and recognize the importance of secure transactions and privacy. This Privacy Policy describes how AVICENNI SERVICES PRIVATE LIMITED and its affiliates collect, use, share or otherwise process your personal information through our website www.aviceni.com and its mobile application Sazposh™(hereinafter referred to as the “Platform”).
While you may be able to browse certain sections of the Platform without registering with us, however, please note we do not offer any product or service under this Platform outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Platform, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
SECTION 1: COLLECTION OF YOUR INFORMATION
When you use our Platform, we collect and store your information which is provided by you from time to time. In general, you can browse the Platform without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Platform.We may collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of our Platform without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We may use your contact information to send you offers based on your previous orders and your interests.
SECTION 2: WHAT DO WE DO WITH YOUR INFORMATION?
We use your personal information to autheticate you and provide you with the product and services you request.With your consent, we may have access to your SMS, instant messages, contacts in your directory, location, camera, photo gallery and device information. We may also request you to provide your PAN, GST Number, Government issued ID cards/number and Know-Your-Customer (KYC) details to: (i) check your eligibility for certain products and services including but not limited to credit and payment products; (ii) issue GST invoice for the products and services purchased for your business requirements; (iii) enhance your experience on the Platform and provide you access to the products and services being offered by us, sellers, affiliates or lending partners. You understand that your access to these products/services may be affected in the event consent is not provided to us.SECTION 3: DATA RETENTION
We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable Avicenni to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.SECTION 4: YOUR RIGHTS
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform.You may delete certain non-mandatory information on our app and under Profile and Settings sections. You can also write to us at the contact information provided below to assist you with these requests.
You may also delete your entire account with associated data from our Platform in the app under the Account section.
SECTION 5: CHANGES TO THE PRIVACY POLICY
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.SECTION 6: GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:SECTION 7: CUSTOMER SUPPORT/CONTACT INFORMATION
Questions about the Privacy Policy should be sent to us at contact@avicenni.com
